Cancellation Policy


Standard Rate:
The cancellation is free of charge 7 days prior to the date of arrival, after this time we charge you 90% the room rate as a cancellation fee if we could not sell the room more.

Non Refundable Rate:
For non-refundable bookings are no cancellations or changes possible! In case of a cancellation, 90% of the total amount will be charged as a cancellation fee.

During the FAIRS we have a special cancellation policy:
Free of charge up to 8 weeks prior to the date of arrival after this time we’ll charge 90% the room rate if we could not sell the room.

Group booking (3 rooms and more):
Guests booking more than  3 rooms are required to pay 30% of the total cost of the booking in advance. If canceled or modified up to 60 days before the date of arrival, no fee will be charged. If canceled or modified later or less than 7 days or in case of no-show, 90% of the reservation will be charged.

Important information:

  • Due to the fact that the hotel is surrounded by many neighbors, it is required that guests, particularly those in groups are respective in regard to noise during the evenings.
  • Parties are allowed; conditions are implicated.
  • Please note that the check-in starts from 3 PM to 12 AM
  • Guests are required to show a passport and fill in the Police form
  • Please note that all Special Requests are subject to availability and additional charges may apply.
  • Please inform us in advance of your expected arrival time. You can use the Special Requests box when booking, or contact us directly with the contact details provided in your confirmation.
  • Private parking is possible on site for free.
  • Spoken Languages:   English, Spanish, French, Arabic, and Berber/Amazigh


Our Rooms